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Tricks of the Trade

(September 2008) posted on Mon Sep 15, 2008

Mandel offers some tips designed to help Mac users save time and avoid potential problems when preparing art files.

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By Rick Mandel

This trick falls under the I really do not know what is wrong category. IT people always say if it doesn’t work, wiggle the cord. That same methodology holds true for program issues that just do not make sense and will not go away. So, when in doubt, reboot the computer. This trick resolves half of your problems. Just make sure you save everything and quit all open programs before rebooting.


Trick four

This trick is a method for troublesome programs that don’t react the way you would predict. If the program quits unexpectedly too often or becomes glitchy, the time has come to trash the program’s preferences. Rather spending a multitude of hours trying to figure out why the program is not running correctly, it’s usually a safe assumption that the preferences have become corrupt. The resulting crashes mean your productivity really takes a downturn.

The route to trash preferences is as follows: Open your hard drive icon in Users/Your User Name/Library/Preferences. Now you will see all the preference folders for all the Adobe applications. For example, if Illustrator is giving you trouble, trash the Adobe Illustrator CS Settings folder. As you open the program again, the settings will populate as you make selections prompted by the program. Each program has preference folders. Do not go into the launched program preferences. This is not the location of the corrupt preference.


Trick five

This one fixes what I call irritation issues for Mac operators, especially those dealing with fonts. If you are preparing a file for another company to print, please supply the fonts with your file. Better yet, outline the fonts within the program and supply the fonts. Font substitutions and angry clients will become things of the past. Have you ever noticed how clients ask, “How does that happen?” when things go wrong with their files? Clients really don’t expect an answer, as the question is rhetorical. But if they would outline the type, font substitution problems or RIP issues would be a thing of the past. The moral of the story that becomes trick five is make sure they supply two files—one with fonts and one outlined.


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